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Corporate Service Survey

Corporate Information
Name:
Address:
City:
State/Province:
Zip Code/Postal Code:
Email:
Phone:
Fax:

PLEASE BE ADVISED THAT FILLING OUT THIS SURVEY IS VOLUNTARY AND THE RESULTS MAY BE SHOWN TO CLIENTS AND CANDIDATES. IF YOU DO NOT WANT THE RESULTS TO BE SHOWN YOU MUST CHECK THE SQUARE BELOW.

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We appreciate and value your feedback.
Thank you for taking the time to fill out our service survey.

Please select appropriate responses. If the question does not apply to you, please check N/A.

How satisfied were you in the following areas?
Recruitment
  Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied N/A
How would you rate our professionalism?
Did the recruiters have the right understanding of your needs?
Did we satisfy your recruitment requirements?
How was the flexibility of our certified recruitment specialists?
Did the quality of our certified recruitment specialists demonstrate a responsive attitude toward your company?
Were you pleased with the response time for your job order?
Were the resumes submitted within an appropriate time frame?
Did the quantity of resumes submitted provide sufficient selection?
Did the quality of resumes meet your criteria?
Did the qualifications of the candidates meet the various components of the job?
Did the agency take appropriate mesures to ensure that the candidates would remain for the duration of the required period?
How would you rate your overall experience with our certified recruitment specialists?
Account Managers
  Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied N/A
How would you rate the professionalism of the account manager?
Did we clearly explain our products and services?
How would you rate the diversity of our products and services?
Were you satisfied with your ability to reach an account manager for assistance?
Did the account manager have an appropriate attitude toward your requirements?
Did the account manager meet your requirements?
How satisfied were you with our account manager's ability to respond to your questions/concerns?
Was the response time to your questions/concerns from the account manager satisfactory?
Were you informed on time about your new account manager?
How satisfied were you with our follow-up?
How satisfied are you with our flexibility?
Did we provide creative solutions?
How satisfied were you with the cost effectiveness?
How would you rate your overall experience with our account manager?
Summary Evaluation
  Very Satisfied Satisfied Somewhat Satisfied Somewhat Dissatisfied Dissatisfied Very Dissatisfied N/A
How would you compare us to other agencies that you used in the past?
How likely do you think your company will be to continue using our services again?
If you are unlikely to continue using or products and services, what are the principal reasons?
Recommendation
Would you use us again? YES
NO
         
If your answer is no, please specify.
Would you refer us to others? YES
NO
         
If your answer is no, please specify.
Additional Comments
Comments: